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ZenFone Max Pro Fast Charging stops working after updated Android 10 Beta

arjuncsk1996
Star II
Version JP-17.2018.2007.428
The fast charging is not working charging capped at 850 mA takes 6 hours to charge fully.
After downgrading back to android 9 using downgrader firmware fast charging works again and charges at 1750-1880 mA also it shows charging rapidly at lockscreen instead of just charging.
9 REPLIES 9

abhaykrishnan02
Zen Master I
arjuncsk1996

Version JP-17.2018.2007.428

The fast charging is not working charging capped at 850 mA takes 6 hours to charge fully.

After downgrading back to android 9 using downgrader firmware fast charging works again and charges at 1750-1880 mA also it shows charging rapidly at lockscreen instead of just charging.


A10 Beta Bugs
Use mi 10W fast charger,your device will charge rapidly from 0 to 💯%

arjuncsk1996
Star II
abhaykrishnan02

https://zentalk.asus.com/en/discussion/41161/a10-beta-bugs

Use mi 10W fast charger,your device will charge rapidly from 0 to 💯%


View post
Like I said the problem is in the firmware not my charger also mi 10 watt charger is same as asus OG charger both are 5v 2A chargers. No difference in charge speed but beware max pro m2 is not compatible with 15 watt quick chargers and may overheat the device and damage the battery

Christine_ASUS
Community Legend II
Hi arjuncsk1996
Thank you for your asking. Is your SKU bought from Japan? Please note that Version JP-17.2018.2007.428 is designed for Japan SKU, if you are using WW SKU, please upgrade with Version  WW-17.2018.2007.428. Kindly check again. If the situation is solved by updating with the right firmware version, please let me know.
https://www.asus.com/supportonly/ZenFone%20Max%20Pro%20(M2)(ZB631KL)/HelpDesk_BIOS/
image.png

arjuncsk1996

Version JP-17.2018.2007.428

The fast charging is not working charging capped at 850 mA takes 6 hours to charge fully.

After downgrading back to android 9 using downgrader firmware fast charging works again and charges at 1750-1880 mA also it shows charging rapidly at lockscreen instead of just charging.


ZenFone Max Pro Fast Charging stops working after updated Android 10 Beta
yes I had the same problem, about 2 months ago but until now it hasn't worked as usual. btw I have the global version (WW) and the update via OTA is not available until now