This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Tuf Gamming FX505GT Freezing screen / hangging

Alvin021
Star I
System: Microsoft window 10 home single Language 64-bit
Battery or AC:
Model: FX505GT
Frequency of occurrence: 2 time random time
Reset OS:
Screenshot or video: n/a
========================
Detailed description: May screen is freezing need to restart the machine to be okay. already check the issue to service center. said the possible problem is in the upgrade OS. service center get back the old OS and off the update in the machine. we already upgrade the ram in 20gb ( 16gb and 4 GB) with the same frequency but still encounter the the freezing screen or hang screen
2 REPLIES 2

Alvin021
Star I
Update

System: Microsoft window 10 home single Language 64-bit Asus Tuf Gaming
Battery or AC: Both
Model: FX505GT
Frequency of occurrence: 2 time random time
Reset OS: Yes - done by the service center
Screenshot or video: n/a

Blake_ASUS
Community Legend II
Hello Alvin021,
What is your Windows (1909/2004/2009) and BIOS version?
Thank you.