Black crush issue and while in call the caller can't hear my voice properly. The sound will be very

shambu694shambu694 Level 2
edited December 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 3
  2. Firmware Version: latest version i.e. 99
  3. Rooted or not: No
  4. Frequency of Occurrence: All time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I'm continuously reporting about the black crush issue since I purchased the phone. But every time when the software update comes there will be no change. And about mic problem it was all well and good before latest update. After updating the issues like glitch sound in speaker while on phone and the receiver can't hear my voice properly. The sound will be very low. I hope you guys try and solve the problem as soon as possible. Because I have not received any feedback from asus about my last complaints


  • HI Shambu,

    We have taken a note about the Microphone and audio issue on call.

    For Display its a improvement update over update and a single update won't give you a 100% result.

    Also, it depends which App or video player you are using. We are improving display video quality and optimizing with every update. Thank you for the patience.

  • I hope issues are solved as soon as possible

This discussion has been closed.