5G not working

[hadaf_omid]

Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: latest .70
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): 5G not working
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
Since the last update which is latest, 5G on my phone doesn't work, when i turn it on .. the signal just disappear and after 10 second it gets back on and turns on 4G.
I didn't had this issue on previous older updates, not sure what's the problem!

Any help highly appreciated
Cheers

[hermantan89]

As u know, this 5G technology is new for this phone. Maybe it will be fixed in the next Asus series, ASUS rog Phone IV.

[Gustav_ASUS]

@hadaf.omid @t.tyrone84 @faisaldulkarni
I will send you instructions on how to capture a modem log via PM so your devs can take a closer look at this issue!

[bubshait798]

Im having the same problem, i just switched my network bundle with 5G support, it doesnt work, when i forced it to 5G mode by turning off and on 5G connection so quick and went to ookla speed test app, the phone keeps alternating between 5G and LTE then it fails to connect and go back to 4G/LTE i think there is something keeps the phone from connecting to 5G, hopefully they fix it in future updates
Note: Im at update 17.0823.2009.99
ISP: Zain KSA