Some issue after last optimisation update

DzakyDzaky Level 2
edited December 2020 in ZenFone Live Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone Live L2 ZA550KL
  2. Firmware Version: WW_Phone-15.07.2007.57
  3. Rooted or not: Not
  4. Frequency of Occurrence: Always after the last security update and system optimisation.
  5. APP Name & APP Version (If your issue relates to the app): Mobile Manager App

After the last security update and system optimization a few months ago. When the zefone was off and I wanted to turn it on, I had to press the power button for a while for about 8 to 10 seconds and it was very different from the previous update where I only needed to press the power button for less over 4 to 5 seconds. And there is anothe issue in mobile manager app, after cleaning cache the mobile manager app is stuck and I can't out.


  • Hi Dzaky

    For ZA550KL, Asus will continuously provide applicable updates to our products for 18 months from the device first becomes available on the market. For any devices launched over 18 months, there will no longer be any system updates and maintenance.Sorry for any inconvenience it may cause. Thank you for your understanding and support.

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