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ROG Strix Go 2.4 on ROG Strix Scar detected as Avnera B_Headset in Armoury Crate

jappagtakhanjappagtakhan Level 1
edited December 2020 in Others
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: ROG Strix Go 2.4
  4. Frequency of occurrence: na
  5. Reset OS: na
  6. Screenshot or video:
image.png
image.png

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Detailed description：

It was working before when I initially got the unit work for like 2 - 3 days. I have not used it for a day now when I try to switch to my headset (rog strix go 2.4, this is the wireless version) it doesnt show up. I checked the armoury crate it shows b_headset.

I tried to unplug and plug the dongle same as the usb it shows as avnera.

I tried downloading update as show from above but after the update and restart my laptop it goes back to that screen.

Any ideas?

Comments

  • jappagtakhanjappagtakhan Level 1

    any ideas? suggestions?

  • Blake_ASUSBlake_ASUS mod

    Hello jappagtakhan,

    May I have the Armoury Crate Service version?

    Also, please kindly go to Armoury Crate>Setting>About>Create log

    and provide the log that it generates.

    Thank you so much.

This discussion has been closed.