I am having the same issue, 2 days back i purchased Rog 3 global version 12gb/512gb version and using it in Saudi Arabia on STC network. Signal works with high speed on My old mobile but Rog 3 failed my expectations, sudden drop of signals every time, keeps connecting and disconnecting every 5 mins i have to keep toggling Airplane mode On/Off to refresh network signals, VoLTE not working on ROG3, everytime I call someone network switches from 5G/4G to H that results in bad call quality.
I am having the same issue, 2 days back i purchased Rog 3 global version 12gb/512gb version and using it in Saudi Arabia on STC network. Signal works with high speed on My old mobile but Rog 3 failed my expectations, sudden drop of signals every time, keeps connecting and disconnecting every 5 mins i have to keep toggling Airplane mode On/Off to refresh network signals, VoLTE not working on ROG3, everytime I call someone network switches from 5G/4G to H that results in bad call quality. Everytime when I have to go online I have to goto nearby WiFi to have a stable connection. Already Update to 17.0823.2008.78 but still the same problem. Already done Factory reset twice but still the same problem.
I just buy this phone on 08 Sept 2020 now this phone having this cind of issues of single dropping . I need to reboot the phone in a day 3 to 4 time because of this .. I was not having this cind of expection from asus .. please help me
Your issue is different. Most of the users in this thread are from Indonesia. So the issue discussed in this thread will only happen to Indonesian customers.
I just upgraded my Rog 2 from 8 to 12 gb RAM. And I feel frequent network disconnections on it. During gaming ping getting worse even on wifi and after sometime it is OK. It's very random. I tried changing sim slot Not Ok. Disabling SIM NoT OK. But when setting Airplane mode and keeping WIFI on. It is stable. Please help to resolve.Its not about game even online video getting buffered during disconnections.
Comments
@rev.vishal
Happened to me in the first week. Signal comes n goes, 4g signal was on but no internet and signal disappeared I got them all.
But there's a way to fix it.
Network>Mobile network>APN
Then create a new APN by google search all those details from your network provider site.
The default set up that came up with the phone seems not quite right.
My problem solved after I did this.
Same problem cellular network connectivity is very unstable keeps disconnecting randomly. I need help too
can you send me the instructions as well because my rog phone have been doing this since last week
I googled my network provider settings and created a new APN. This fixed my issue.
Thank you thank you thank you!!!
Can you also send me instructions on how to fix it
Before , im using rog 2 its fine with my 2 sim card
But now, in ROG 3 2 sim card problem, if i use 1 sim card its wotk and fine, but i need 2 sim card, olease fix this and PM me
Im from indonesian
I do have this problem also?
The new update did this before was stable
I already have plenty of logs for this issue. I hope we can get it solved soon. Thanks!
I have similar issues but only happens when I turn on 5G, really want this issue to get solved
I am having the same issue, 2 days back i purchased Rog 3 global version 12gb/512gb version and using it in Saudi Arabia on STC network. Signal works with high speed on My old mobile but Rog 3 failed my expectations, sudden drop of signals every time, keeps connecting and disconnecting every 5 mins i have to keep toggling Airplane mode On/Off to refresh network signals, VoLTE not working on ROG3, everytime I call someone network switches from 5G/4G to H that results in bad call quality.
I am having the same issue, 2 days back i purchased Rog 3 global version 12gb/512gb version and using it in Saudi Arabia on STC network. Signal works with high speed on My old mobile but Rog 3 failed my expectations, sudden drop of signals every time, keeps connecting and disconnecting every 5 mins i have to keep toggling Airplane mode On/Off to refresh network signals, VoLTE not working on ROG3, everytime I call someone network switches from 5G/4G to H that results in bad call quality. Everytime when I have to go online I have to goto nearby WiFi to have a stable connection. Already Update to 17.0823.2008.78 but still the same problem. Already done Factory reset twice but still the same problem.
Dispintment with rog 3 phone .
I just buy this phone on 08 Sept 2020 now this phone having this cind of issues of single dropping . I need to reboot the phone in a day 3 to 4 time because of this .. I was not having this cind of expection from asus .. please help me
No signal 😔
I am not even getting an option to add APN (See Screenshot attached). It works fine on my other old fone. Network name : Lebara (Saudi Arabia)
Thanks please, we are eagerly waiting. I dont want to switch back to my old phone for this silly reason.
Your issue is different. Most of the users in this thread are from Indonesia. So the issue discussed in this thread will only happen to Indonesian customers.
I buy rog phone 3 recently, counter same problem.. 4G dropping to H+. It was 4g on my other phone.. Same sim network..
If you mean during a phone call, then this is because VoLTE isn't supported where you live.
Hi Team
I just upgraded my Rog 2 from 8 to 12 gb RAM. And I feel frequent network disconnections on it. During gaming ping getting worse even on wifi and after sometime it is OK. It's very random. I tried changing sim slot Not Ok. Disabling SIM NoT OK. But when setting Airplane mode and keeping WIFI on. It is stable. Please help to resolve.Its not about game even online video getting buffered during disconnections.
Model ROG
FW 2009.99
Not Rooted
https://zentalk.asus.com/en/profile/Anders_ASUS
@Anders_ASUS Can you look into it. This phone is becoming worse for me. Till now problem happening as below
Black Crush
Low signal strength on mobile data and keeps fluctuating.
Wifi also keeps fluctuating.
Microfone speaker issue
@P.chai Please help I still problem this issue how to setting APN. คนไทยรึเปล่าครับ