I'm guys when you say you'll shift to a Pixel or OnePlus don't you guys realize that those devices a lot more like thrice or more compared to Zenfone 5 which is a mid ranger and not a flagship
Asus cannot protect its customers. It can't even do the two android system updates it promised. You are very slow and bad in terms of engineering software. we just want the product produced to stand behind. How many days we have been using the beta version. We want at least a date and information for the Android 10 version.
Here are some easy steps to resolve any kind of issue with any Asus smartphone, once the company does not show any kind of respect to its customers.
1 - Backup all your data (photos, storage, music etc).
2 - Turn off your phone.
3 - Use the special tool to remove the SIM card and the MicroSD card if present.
4 - Gather all accessories (charger, cable, phones) an place in a box or bag.
5 - Place that piece of s**t on the garbage.
6 - Buy another (decent) phone.
7 - Delete your Asus account to never more access this forum.
8 - Be happy. :)
The latest ZE620KL Android 10 Beta Version (WW-17.0615.2005.25) is now on ASUS website for downloading.
Sorry for any inconvenience it may cause. Thank you for your continuous support and patronage to ASUS.
sorry @Christine_ASUS , but that version is Android 10 Beta 3 (already 5 month ago)
will zenfone 5 get new updates? please atleast answer this question. because right now I was very disappointed with ASUS .
This is unbelievable that ASUS moderator share 5 months old beta version as breaking news, its mockery!! Shame yourself @Christine_ASUS
The official version of Android Q will not be released. Due to cost issues and mobile phone hardware considerations, the official will not release this matter so soon. I asked the upper-level staff before.
And when the Android beta 4 will be released? Or next update in Android 9. Latest is from 5th august.... 😡😡😡
official source please?
I can't provide this aspect because I am talking directly with the official staff
Do you want evidence please click the link below
P.s This article is in Traditional Chinese
Factory reset for issues with your device. Turn off the wireless network and the mobile network. close all applications. This way your battery will be very good. Always use it that way. The phone shouldn't give you any trouble.
Here's the Asus logic
hey Asus. we are still waiting for a response. We're tired of you saying it's too soon
Please give us an official statement. Please don't leave us in the dark!
it is very frustrating to wait months for an update, to receive a beta in April full of flaws and no official version so far (December). Google has already released android 11 and so far Asus has not had the ability to officially launch 10 for the Zenfone 5.
At the time of launch they made a big promotion of the product in Brazil, showing all its benefits and since then they have been making a no case with their users. Congrats Asus
forget that the Asus biorobotic moderators will give you any serious answer on this topic.
Buying Asus is a regret.I learned this very well.
It's so sad that ASUS don't even says "hey, we are still working on it" 😐️
I had used they phones since the first Zenfone 5, Zen Selfie, and now back to five, just to be stacked in Android 9 😔