This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Fingerprint rog3 doesnt work after repair at asus service center

Gia
Star II
I just take my rog 3 at asus service center and when i was at the service center i forgot to check the fingerprint sensor then when i checked it at home the fingerprint doesnt work, any solution? . Here the screenshot. Thx a lot
screenshot-20201027-185150876.jpg

19 REPLIES 19

photopil
Star I
Christine_ASUS

Hi Gia

The issue is solved in the latest firmware version WW-17.0823.2009.98, kindly update your firmware to the latest version and further checking. Thank you.

ROG Phone 3_ZS661KS_WW_17.0823.2009.98


View post
thanks.
get to try

i have the exact same problem.In my case my screen broke .After when it was back from the service center finger print is not working

i have the exact same problem.In my case my screen broke .After when it was back from the service center finger print is not working

i have the exact same problem.In my case my screen broke .After when it was back from the service center finger print is not working

hermantan89
Rising Star I
kampanhazarika

i have the exact same problem.In my case my screen broke .After when it was back from the service center finger print is not working


View post
If u have warranty, u can request to replace a new phone.
Thank you