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Rog Various issues

gsurya8
Star I
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: .99
Rooted or not: not
Frequency of Occurrence: increasing
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Just wanted to see if anyone else is experiencing this unique problem? Occasionally when starting up the phone, the android and rog screens will load normally. However, the phone will shut down at the rog load screen and restart in the CSC fastboot mode. This is just simply from starting up the phone, not holding the power button or anything else. I've reached out to US support and no one seems to know what to do. This also is in conjunction with heating issues and battery issues. It has recently begun to start up this way more frequently. Any ideas?
6 REPLIES 6

Gustav_ASUS
Community Legend III
@gsurya8 You could try performing a factory reset. (Just make sure to backup any data you want to keep.)
Other than that, you could capture a device log for our developers to look at. Mention me in this thread if you're up for it.

gsurya8
Star I
@Gustav_ASUS sure! What do you need me to do for the device log?