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Laptop CPU fan does not stop

System: windows 10 Home 64
Battery or AC: both
Model: UM433I
Frequency of occurrence: constant
Reset OS: no
Screenshot or video: n/a
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Detailed description: Regardless of the CPU usage (e.g. 5%-15%), the fan is running constantly and loudly. Even if I select the whisper mode from MyAsus, there is no effect. The room temperature is moderate (no more than 22-23C) and I am running only browsers, mail and office programs. There was a stop of the fan for c. 5-10 seconds and they it is back on.
I bought the zenbook a few days ago and I think I have the latest BIOS (301) as of Oct 2020 and I have not changed any options there.
Please help, as the fan noise is really disturbing my work!!!😕
Thank you in advance.


6 REPLIES 6

Blake_ASUS
Community Legend II
Hello nikolay,
Okay....glad to hear that.

cyprocosmo
Star I
Hi nikolay, Can I get a few details on how you did this? I'm rather a layman when it comes to solving issues like this. I am having the same problem with my new Zenbook.