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TUF Gaming FX505GT Laptop Not Performing Well

dathuynh555
Star III
System:
Battery or AC:
Model: TUF Gaming FX505GT
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:Around October 17-19, my laptop(BIOS 308, the latest offered by MyASUS) performance suddenly decreased. For example, playing videos games my FPS would be 60 normally, but now it is 9-30. Overall, there are stuttering and lagging when playing video games. My internet is working fine. Streaming videos, doing multiple tasks, or downloading, there are noticeable lag. MyASUS(V2.2.44.0) checkup shows there may be an issue with the fan. I've went to Nvidia Control Panel and set it to High-Performance Nvidia Processor, Power Option and set to High Performance and still nothing. Using Turbo mode, the fans are somewhat quiet and CPU/GPU fan kicks up to 2800-2900 RPM. Normally, using Turbo mode, the laptop emits a very loud noise and CPU/GPU fan kicks well over 5000-5500 RMP. So something is wrong here. I've also installed ASUS System Control Interface V2( V2.2.30.0) and reinstall MyASUS and the problem still persist. I've also resetted my laptop twice and it fixed nothing. I've checked Task Manager and Armoury Crate(V3.1.6.0), CPU/GPU temperatures seems fine. I'm not tech savy and not sure what is going on. Could it be CPU/GPU fan? Or motherboard? If you need more information to help a guy out, please ask.
Edit: I also should mention when I do Full Scan on Window Virus Security, it usually take 15-20 minutes and utilization of CPU is 98-99%. Now, it takes slighty longer and utilization of CPU is around 33%. I don't know if that info will help. I've also never underclocked or overlocked my CPU because I don't know how to do that.
Edit 2: I've emailed ASUS about the issue. It will take 48 hours for them to get back. I will update as soon as ASUS respond.
Thank you
157 REPLIES 157

NelsuX
Star III
I updated the last BIOS to 309, and I already noticed some Issues:
Aura creator isn't working, it detects the keyboard, but the software doesn't allow me to use this device. Just allow me to config the tuf mouse, then I can only apply basic light efects to the keyboard using armoury crate illumination feature.
Armoury Crate isn't working properly, it isn't showing the GPU and CPU statics correctly, GPU an CPU frequency and using are missing.
Aura Sync doesn't detect the keyboard to sync it with the mouse.
I can't believe i'm facing this issue using brand-new laptop.

Blake_ASUS
Community Legend II
Stoned

Hey guys i updated to bios 309 it fixed the performance issues but my keyboards rgb lights are still aint working any ideas


View post
Hello Stoned,
May you describe more on this issue?
not working means it never lights up or it does not light up as you expected?
Thank you.

Blake_ASUS
Community Legend II
NelsuX

I updated the last BIOS to 309, and I already noticed some Issues:

  1. Aura creator isn't working, it detects the keyboard, but the software doesn't allow me to use this device. Just allow me to config the tuf mouse, then I can only apply basic light efects to the keyboard using armoury crate illumination feature.
  2. Armoury Crate isn't working properly, it isn't showing the GPU and CPU statics correctly, GPU an CPU frequency and using are missing.
  3. Aura Sync doesn't detect the keyboard to sync it with the mouse.

I can't believe i'm facing this issue using brand-new laptop.


View post
Hello NelsuX,
Does the Aura Creator come with your laptop initially? or you install it afterward?
the keyboard RGB of this device is set up, it can not be customize.

and for your armoury crate issue, please kindly use the Armoury Crate & AURA Creator Installer from below link
to reinstall the drivers in the correct order with one tool.
officialsiteThank you.

NelsuX
Star III
Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/132319#Comment_132319

Hello NelsuX,

Does the Aura Creator come with your laptop initially? or you install it afterward?

the keyboard RGB of this device is set up, it can not be customize.

and for your armoury crate issue, please kindly use the Armoury Crate & AURA Creator Installer from below link

to reinstall the drivers in the correct order with one tool.

https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download/

Thank you.


View post
The softwaare came with the laptop. I did what you just told me and nothing changed.

navzaar
Star II
Stoned

Hey guys i updated to bios 309 it fixed the performance issues but my keyboards rgb lights are still aint working any ideas


View post
try FN+Up Arrow