ASUS TUF A15 (fx506iv) BIOS 311 Bug

[novalsofyan]

System: Windows 10 Home 64 Bit, Build 18363
Battery or AC:
Model: Asus TUF A15 (fx506iv)
Frequency of occurrence: Random every 5 - 30 Minutes
Reset OS:
Screenshot or video:
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Detailed description：
3 November 2020, i updated my bios from 309 to 311. But i've some bugs with my usb port. When using usb hub, on first port (beside hdmi port) will randomly disconnect and reconnect every 5 - 30 minutes. And without usb hub you cannot transfer file to android phone (cannot change 'transfer file' option on android phone). And for the second one (beside type c port) with usb hub i think no problem, but new problem if you connect your android without usb hub, it will connect and reconnect every 1 - 2 second.
Summary:
Problem First USB 3.0 Port (Beside HDMI Port):
With USB Hub, it will randomly disconnect & reconnect every 5 - 30 Minutes
Without USB Hub i think its normal, but cannot transfer file to android phone (only charging option)
Problem Second USB 3.0 Port (Beside Type C Port):
With USB Hub no problem occured
Without USB Hub (Direct Connect) Android phone will disconnect and reconnect every 1 - 2 second
I hope asus will fix this fatal bugs

[ZT-15e2d20d]

i am also facing issue with data transferring with usb 3.0 with my android i tried every thing even roll back to last bios but i does not work. please tell me if u have any method.

[viswanth_mullap]

ashutoshsoni263@gmail.com

i am also facing issue with data transferring with usb 3.0 with my android i tried every thing even roll back to last bios but i does not work. please tell me if u have any method.

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viswanth.mullapudi28

Thanks for the fast reply but I upgraded using windows installer.

How to use EZ flash?

You put the .309 file in an FAT32 formatted pendrive and put it in when you are EZ flash utility in BIOS. Does that sound right?

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Downgrading BIOS worked for me.
Thanks.
And as for (ashutoshsoni263@gmail.com), after downgrading BIOS, when you restart, windows must've been updating your BIOS automatically.

[Blake_ASUS]

viswanth.mullapudi28

Thanks for the fast reply but I upgraded using windows installer.

How to use EZ flash?

You put the .309 file in an FAT32 formatted pendrive and put it in when you are EZ flash utility in BIOS. Does that sound right?

View post

Hello viswanth,
Please refer to below link.
[Notebook] Update BIOS - How to update BIOS with EZ Flash | Official Support | ASUS GlobalGlad that you have sort it out yourself.
Thank you.

[Blake_ASUS]

ashutoshsoni263@gmail.com

i am also facing issue with data transferring with usb 3.0 with my android i tried every thing even roll back to last bios but i does not work. please tell me if u have any method.

View post

Hello ashutoshsoni263,
May I know which model do you have?
if the BIOS kept updating to the latest version, please go to this route
OS(C:) > Windows > Firmware 
find out the BIOS311 file and delete it.
Thank you.

[Blake_ASUS]

Dear all,
BIOS 313 has been released.
Please kindly update it.
ASUS TUF Gaming A15｜For Gaming｜Laptops ｜ASUS GlobalThank you.