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Turn off On Incoming Call Ring

puneet_tiwari
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version: WW_170823.2008.78
Rooted or not: Not Rooted
Frequency of Occurrence: Couple of times a day.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I recently brought ROG Phone 3, As described above, the phone got switch off on occurrence of incoming call it ring a second and then switch off, I have to manually turn back to on it happened couple of times since 2 days (I brought).
Also the battery is draining quickly as well as it is overheating, in charging and playing games arround 15 - 20 mins.
Should I return it or what you suggest?
Thanks
8 REPLIES 8

Gustav_ASUS
Community Legend III
@puneet_tiwari If you can backup any personal data you want to keep, I would recommend a factory reset.
If it doesn't work we can log your device to find out what's going on.

puneet_tiwari
Star II
I did the factory reset it didn't help, there is still video playback issue on the phone, still have isaue while playing videos.
screenshot-20201030-134022483.jpg
disappointed.

puneet_tiwari
Star II
I have wrote to Flipkart they checked and provided replacement.

Gustav_ASUS
Community Legend III
Good to know! @puneet_tiwari
Happy gaming. 🙂