5Z has stopped working, acts like it's bricked

howthornhowthorn Level 1
edited December 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Zenfone 5Z
  2. ?
  3. Not rooted
  4. once
  5. APP Name & APP Version (If your issue relates to the app):

About a week ago I plugged in my 5z to charge overnight when I went to bed.

I noticed it looked like the screen had lit up, and I picked up the phone to see what was going on.

It looked like it had rebooted, so I did a little check to see if it was responding alright, and it was.

The next morning it acted like it was turned off. I couldn't power it up, so I plugged in the charging cord. No lights came on.

I held the power button down, but it would not power up.

I tried another charging cord and adapter, but no light came on when plugged in to charge.

I hooked it to my PC and there was no response there, either. I don't have any software specifically for the phone on my computer.



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