Please tell us some basic information before asking for help:
Model Name:asus zenfone max pro m2
Firmware Version:latest i dont know the exact version details as my phone got stuck on asus logo
Rooted or not:not rooted
Frequency of Occurrence:from today(04-10-2020)
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
hi team ,the problem i have been facing since today morning 04-10-2020 is my phone got stuck and not responding to anything so i restarted it then it gor stucked on asus logo and not starting even after waiting for 1 hour and also the recovery mode is not opening but only restart option is coming in the boot mode what should i do to get my data back and also the phone to work...please reply as soon as possible team i am in big trouble
