"camera is being used by another application" error message

[zaru_udan]

Please tell us some basic information before asking for help:
Model Name: zenfone 7 prp
Firmware Version: Android 10
Rooted or not: no
Frequency of Occurrence: Video everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So everytime I go to video, it gives me the message as seen in photos.
It shows the message everytime I try to go video mode.
Installing another camera app with video works fine.
Please fix

Camera works fine, only video. How to fix?

[Anders_ASUS]

zaru.udan

Please tell us some basic information before asking for help:

1. Model Name: zenfone 7 prp
2. Firmware Version: Android 10
3. Rooted or not: no
4. Frequency of Occurrence: Video everytime
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

So everytime I go to video, it gives me the message as seen in photos.

It shows the message everytime I try to go video mode.

Installing another camera app with video works fine.

Please fix

Camera works fine, only video. How to fix?

"camera is being used by another application" error message

Have you updated to latest firmware. If you have the second latest version, then you must upgrade to the latest version or your camera wont work

[zaru_udan]

Yup did that, from x. X. X. 24 to x. X. X. X. 44.

[Anders_ASUS]

No, this one
https://zentalk.asus.com/en/discussion/38863/201020-zenfone-7-pro-7-eu-29-13-7-47#latest