10-31-2020 07:45 AM
11-03-2020 10:19 PM
Osprey380I have followed that 2wice but this time it didn't work.https://zentalk.asus.com/en/discussion/comment/130112#Comment_130112
Yes this is true..i also had one app that was causing overnight battery drain...
Better is to turn on Background activity restriction for most of apps except for essential apps like Whatsapp, Telegram..
And after factory reset give it time of 4 days to kernel to settle down and optimise battery use...dont bombard apps immediately after reset.
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11-03-2020 11:46 PM
11-04-2020 12:25 AM
Christine_ASUSHi Christine,Hi AJ1
Thank you for your reply. Please provide me your RMA no. for further checking. Also, I suggest you to bring your device to the nearest repair center for further device checking.
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11-04-2020 12:29 AM
11-04-2020 01:04 AM
Christine_ASUSOK, & what to do about other issue. Any Troubleshoot can be done for that?Hi AJ1
Thank you for your reply. My device in the same firmware does not encounter the battery issue as you mentioned. Because it has been 3 months since you last visited the repair center, kindly bring your device to the repair center for battery checking. Thank you.
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