Brand New ROG 3 came with a battery with no charge

[Roystoys]

I just got my brand new ROG 3 strix edition and I am a bit concerned. First thing I noticed is that it had no protective film on the screen and the battery was totally dead so much so that it would not fire up until I had it on its charger for 5 minutes or so. Is this normal. I have had tons of New phones before and this is the first one that came like this. I am wondering if this particular phone has been sold to someone else and returned??????????

[Roystoys]

NikX

Dont you got a sealed pack mate?

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No it wasn't sealed, it really doesn't look like it's been used before . I have had other New phones that weren't sealed in celafane but like this one it came from OS so I figured They open the box to put in an Australian plug

[Roystoys]

NikX

My rog 3 is heating even on slow charging mode. Any solution would be appreciated.

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So far I have been using it non stop for about 9 and a half hours ( not gaming just mucking around with it) and the battery has only used 25% and it's still cool to touch so I think I am just being a worry wart . For $1000 investment though I don't think anyone can blame me ( except my wife of course) it is a beast of a phone though very fast indeed

[devicentextian]

Roystoys

https://zentalk.asus.com/en/discussion/comment/129482#Comment_129482

So far I have been using it non stop for about 9 and a half hours ( not gaming just mucking around with it) and the battery has only used 25% and it's still cool to touch so I think I am just being a worry wart . For $1000 investment though I don't think anyone can blame me ( except my wife of course) it is a beast of a phone though very fast indeed

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so I will assumed that you got the Tencent version right? maybe that's why they opened it and forgot to shut it down XD

[devicentextian]

NikX

My rog 3 is heating even on slow charging mode. Any solution would be appreciated.

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Did you updated it to the newest version, mine is not hot even with hypercharge on

[Roystoys]

devicentextian

https://zentalk.asus.com/en/discussion/comment/129488#Comment_129488

so I will assumed that you got the Tencent version right? maybe that's why they opened it and forgot to shut it down XD

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No I didn't get the ten cent version I was careful not to get the ten cent one I can't really remember why now but when I was researching it there was something I didn't like about it