someone tell me why the battery goes down faster since the atualization to android 10? This issue i

[david_augusto_s]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[david_augusto_s]

Thank you for your help but,let me do 2 "stupids" questions (because I don't have the knowledge to do it...)
How can I do a backup of my smartphone and how can reset factory settings?!?
But please if you don't mind, tell me easy way to do that because i really understand almost nothing about it... I'm an retire man who is trying to have some fun and spend some time, playing games...
Sorry about my un knowledge.
If you have the patience to guide me,i will be to must appreciate.