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Do I need to take the phone to a service center?

edwindias174
Star I
The bottom right facing speaker is not working on the asus rog phone 2. is it an hardware problem or something to do with the software and what should I do to resolve the issue?
1 REPLY 1

ARP_ASUS
Community Legend II
Hi you can run SMMI test to check if its related to hardware,
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
If hardware test is not found you can try factory resetting your device to see if its related to Software. If no luck you can visit the service center.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india