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Audio wizard Issues

kinguntas23
Rising Star II
Hi there. 
So I don't know If this issue just popped up with the 174 FW or has been around before since I hadn't tested headphones before. But audio wizard doesn't seem to be working at all with headphones. No other audio presets work except for normal. When I click on any other, the audio stops and doesn't come back until I take the headphones out and completely close all music playing apps and audio wizard. 
I'll try other headphones and update this topic. 

Also, another concern about audio wizard is that it's very inconvenient to get out of all apps to go to audio wizard.  Could we get a smart key option to toggle between audio presets? Thankyou 
37 REPLIES 37

lovin2501
Star III
Guys, Is anyone of the mods even going to acknowledge that I have an issue here? Ive been asking politely since 2 days now 
Hi there, 
I didn't found any such issues even after updating to.174. I didn't checked Bluetooth yet but as Audio wizard works normal with wired headphones supplied inbox.
I'm not happy with the levels of customisations they provided on Audio wizard for inbuilt speakers, considering NXP amp and stereo speakers in built speakers should be allowed to be tweaked further . I am sure Asus 6z is capable of more great output through its stereo speakers provided Asus team allows more tweaks through Audio wizard.

kinguntas23
Rising Star II
Anyone please? Waiting since days man

Anders_ASUS
Hall of Fame III
Sorry about the late reply. Our activity has gone down this last month because of a product launch and vacation time.
Could it be that you have audio software installed with its own EQ? This can cause create a conflict with our Audio Wizard

kinguntas23
Rising Star II
Sorry about the late reply. Our activity has gone down this last month because of a product launch and vacation time.
Could it be that you have audio software installed with its own EQ? This can cause create a conflict with our Audio Wizard
No sir. I only use google play music and no other software

Anders_ASUS
Hall of Fame III
Ok, I will ask our software developers what kind of info they need to find what is wrong with your phone