Battery issue

edited November 27 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:zenfone 5z
  2. Firmware Version:10
  3. Rooted or not:not
  4. Frequency of Occurrence:50
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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in this new update battery drained quickly in about 2 to 3 hours.

Please provide solutions.

Comments

  • Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same


    Please follow below steps may improve battery backup:

    1. Enable “Power saver” (Settings > Power management)

    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    3. Adjust sleep time and brightness (Settings > Display)

    4. Boost memory when you see memory consumption is high with no app running,

    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

    6 . Check the following article for more information: https://www.asus.com/in/support/article/604/

  • It's show only 3 hour screen on time.

  • @victor2020 @ServiceC_ASUS and asus team no reply yet.

  • GeraGera Level 1

    3 hrs? I Get 2:30 max. Normal is 4

This discussion has been closed.