Seeing "Some functions cannot be used, please restart the application or the computer" in MyASUS

[BNibir]

I am having issues in MyASUS app. Because of this I am not able to use any hot keys such as pressing f2 and f3 for volume changes and so on. Not able to activate any features in MyASUS such as eye care, Battery charging mode, True to life etc. I tried restarting my PC and repair, reset and reinstalling the app and it didn't work. Searched in online for help, found something which says to update the driver "ASUS system control interference V2". Tried updating it but it was already updated. No pending windows updates😔
Device name and model: ASUS VivoBook S15 S531FL
OS: Windows 10 home
I am having this issue from 8 Sep 2020. It was all okay when I used my laptop and normally shut it down. But after couple of hours when I turned it on I am having this issue.
PLEASE HELP ME😭

[wefwq]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/125250#Comment_125250

Hello wefwq,

Which model and which version of ASUS System Control Interface V2 driver and MyASUS App you have?

Thank you.

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Hello.
I'm using ASUS TUF FX505DD, with ASUS System Control Interface V2 v2.2.30.0 (2020/10/22), with MyASUS v2.2.44.0 from Microsoft Store.
Asus Optimization service did not run automatically during startup, and will cause battery health function remain greyed out until I started the service manually.

[Tyga909]

wefwq

https://zentalk.asus.com/en/discussion/comment/125765#Comment_125765

Hello.

I'm using ASUS TUF FX505DD, with ASUS System Control Interface V2 v2.2.30.0 (2020/10/22), with MyASUS v2.2.44.0 from Microsoft Store.

Asus Optimization service did not run automatically during startup, and will cause battery health function remain greyed out until I started the service manually.

View post

I can confirm this. Lighting and function keys do not work properly and you have to start this service manually to get everything working.

Solution(Possibly): Download the largest MB size Asus System Control Interface V2 driver from the support page of your laptop on ASUS' website or the oldest one with the largest MB size. Uninstall all previous drivers. Turn network off so that windows doesn't update the driver and then unzip downloaded driver file and install. Then if it works, launch MyAsus and let it update drivers. I really hope this fixes it for you too.

[Blake_ASUS]

wefwq

https://zentalk.asus.com/en/discussion/comment/125765#Comment_125765

Hello.

I'm using ASUS TUF FX505DD, with ASUS System Control Interface V2 v2.2.30.0 (2020/10/22), with MyASUS v2.2.44.0 from Microsoft Store.

Asus Optimization service did not run automatically during startup, and will cause battery health function remain greyed out until I started the service manually.

View post

Hi,
PM has been send to you to check on few more things.
Please kindly check.

[Blake_ASUS]

Tyga909

https://zentalk.asus.com/en/discussion/comment/126840#Comment_126840

I can confirm this. Lighting and function keys do not work properly and you have to start this service manually to get everything working.

Solution(Possibly): Download the largest MB size Asus System Control Interface V2 driver from the support page of your laptop on ASUS' website or the oldest one with the largest MB size. Uninstall all previous drivers. Turn network off so that windows doesn't update the driver and then unzip downloaded driver file and install. Then if it works, launch MyAsus and let it update drivers. I really hope this fixes it for you too.

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Hello Tyga909,
Which model to you have?
Thank you.

[Kaiye]

I met the same issue as yours. i owned a G531GT.