Phone not updating

[pottakuzhyanand]

Phone (zenfone Max pro M2) not detecting any updates. Tried manual ways too.
System update failed (3) unknown error system restored to previous configuration
Manual way :the zipped firmware file is in phone memory main page itself (moved from " downloads " folder. But when tires to reboot ,it reboots as usual (not detecting any updates).

Then tried through BIOS . But says installation aborted

Still in Android 9. (Details in screenshot)
Want to move to latest version provided by Asus ( that version in screenshot attached)

Done one update in 5th June 2019 (which was successful) , after that tried to update but atlast (after booting) it says update failed system restored to previous configuration . Please help me and thank you for reading this.
email anandunicorn150@gmail.com

[nidhin3]

pottakuzhyanand

Done that again (no interruptions while download from Asus website). Done in automatic & through BIOS (recovery mode) way .

Still same problem

Any other way ?

View post

You are currently on build no .65, right ?
Try to install the next version available instead of downloading the latest .97 build.

[pottakuzhyanand]

Tried that now, download a previous update version , still same problem
Should I try any particular update version. ?

[nidhin3]

pottakuzhyanand

Tried that now, download a previous update version , still same problem

Should I try any particular update version. ?

View post

If your current version is the second one in this pic, install the first version shown in the pic

[pottakuzhyanand]

Tried that too. Didn't work.
So it's not about versions either
Thanks for suggestions 🙂 . Any other way?

[pottakuzhyanand]

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