This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

[5Z] Minor and major battery issues!

Alice_Renaut
Star III
The low battery warning option, in the settings, says it will warn the user in 15% and 5%, but warns in 14% and 4%.
The % indicator does not follow in real time, when it is at 12% in an activity for 10 minutes, it goes down to 11%, but from 11% to 10% it does not last 30 seconds. (Numbers given as an example, do not indicate percentage or time accuracy).
Sometimes, I put it to charge with 10%, it jumped to 12%, rising to 13%, immediately when connecting.
The first 10% of battery, after a 100% charge, does not last even the time of the last 3%.
There is a considerable battery drain after the Android 10. (Not shown on Android 9.)
77 REPLIES 77

Christine_ASUS
Community Legend II
Christine_ASUS

Hi friends

First of all, for testing percentage jumps up while charging, I will check with relevant team and further reply.

Second, as sidarya31 mentioned above, my device warns me at 5%/15% properly. For battery drain, the battery performance seems ok for me. I put my device in V99 overnight for 17 hours, not in Safe Mode, PUBG in the background and Wi-Fi on, the battery drain from 100% to 97%. Besides, there is power user reported in ZH community that V99 is more battery saving than V92.

As I had discussed with some users before, you may provide me some main point/apps version you recognize the battery drain for further checking. Please report to apps' developer first and check if there is any specific app caused the issue. Furthermore, comparing battery drain in different Android version can be a little unaccurate since

1. The last time the users used Android 8 or Android 9 should be long time ago, indicating battery aging

2. New Android version will always have some new functions added from previous Android version, causing slightly more on battery usage.


View post
Kindly check my reply, the third paragraph, on 15th Oct.
I am not placing difficulties on the users, gaining no good for me personally. While I already explain my viewpoint, you may convince me to report the issue to the relevant team with a reasonable figure or evidence.

AmitGarde
Community Legend II
Christine_ASUS

https://zentalk.asus.com/en/discussion/comment/124426#Comment_124426

Kindly check my reply, the third paragraph, on 15th Oct.

I am not placing difficulties on the users, gaining no good for me personally. While I already explain my viewpoint, you may convince me to report the issue to the relevant team with a reasonable figure or evidence.


View post
I charged my device to 100% and see battery drain without using anything soon after few minutes 👇 (i lost 3% )😔
screenshot-20201017-212504982.jpg
@Christine_ASUS

Debasish_Sahoo
Zen Master I
amitgarde3

https://zentalk.asus.com/en/discussion/comment/126793#Comment_126793

I charged my device to 100% and see battery drain without using anything soon after few minutes 👇 (i lost 3% )😔

screenshot-20201017-212504982.jpg

@Christine_ASUS


View post
This same thing happens with me also after reaching 100% battery decreased to 96% in just 5-6 mins with normal use.

Gera
Star III
There is something very wrong with this update .99 but also this is not the first time this happens after an update this year. Don´t Reset you phone you will lost time for no gain.

Christine_ASUS
Community Legend II
Hi amitgarde3 & Debasish Sahoo
I think I know the answer but I need to confirm with internal team for double checking. I had recorded the logs and sent it to the relevant team. We will keep you updated and your consideration will be very much appreciated.