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Zenfone 7 Huge problem with camera, latest Sept Update 29.13.7. 24

Charles_Rollon
Rising Star I
When you take pictures of faces in back camera or selfie mode, it extremely sharpens the faces and raises the contrast as well. This makes the skins uglier and unpleasant. How do I downgrade to the previous version? This is such a shame because I bought this phone to take selfies, now basically its unusable for me. How do I downgrade to previous version?
117 REPLIES 117

Charles_Rollon
Rising Star I
Thank you for your reply @Anders_ASUS but whatever lens it is using it is quite dark and it is obvious that its quality is inferior. Thanks for letting me know that my issue with sharpness will not be addressed, this means that I will be staying with 29.12.18.14 .

But from my understanding the camera will no longer work on November 1? What will happen to me if I stay at my old firmware?

I understand most users like gcam, but it is not flattering to the skin. Why do you fix something that is not broken? The main reason I spent 1000 dollars is because it was great quality for selfie.

I am now looking to move on to another mobile which is a sad truth. The Zenfone 7 pro is good for taking photos with surroundings, but as a selfie vlogging gadget it fails for me. So I am staying at 29.12.18.14

Charles_Rollon
Rising Star I
Now that I have downgraded again, I am setting it up and reinstall and login all my emails and accounts, which will take me 6 hours again 😂 life is tough with Zenfone definitely I have no ZEN . I am now regretting leaving my note 20 ultra

lf_asus_z7p
Star III
@Anders_ASUS all third party apps use the ultra wide sensor zoomed in as selfie camera. It looks like the main sensor but it is not. You can compare a selfie using the zenfone camera app and a selfie using WhatsApp for instance.

Charles_Rollon
Rising Star I
@laurent.francois.elie yes that is what I thought. I agree, I have read this somewhere. I hope my queries will be answered. My future with Zenfone is looking not too bright. They were true when they say they improved the camera, because they did improved the camera showing all your flaws in HD 😂

Charles_Rollon
Rising Star I
With my Samsung note, it takes good Facebook live and Instagram live and good WhatsApp pictures. With Zenfone it looks like I'm using a cheap phone