Schedule charging is not working and time changing randomly
pranoj24
Level 1
Please tell us some basic information before asking for help:
- Model Name: Asus Rog Phone 3
- Firmware Version: .78
- Rooted or not: not
- Frequency of Occurrence: everytime
- APP Name & APP Version (If your issue relates to the app): battery=>powermaster=>schedule charging
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello!
When I setup schedule charging time is changing randomly. Is it a bug? @Gustav_ASUS @Anders_ASUS @Anders @Gustav_ASUS @andelocia
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This happens with my ROG Phone 3 as well. Also instantly auto shutdown twice while doing very basic things like messaging or changing the notification tone. Not even full 24hrs have passed since I received the delivery from Flipkart.
Clear the cache of PowerMaster (search for the app in settings) and everything should be fine.
Hey @Gustav_ASUS it doesn't work and also can't connect earphone through AJ dongle.
@pranoj24 Try doing the same but for Mobile Manager. Clear the cache and reboot your device.
Hey @Gustav_ASUS not worked. Should I wait for next update?
@pranoj24 Yes, please do that. The next FOTA is coming now in October. If your issue isn't resolved after updating we can log your phone to see what's happening.
Hey @Gustav_ASUS my issue about schedule charging is not resolved yet even in latest FOTA update .98
Can you send me a screen recording showing the process? Clearing the cache of PowerMaster has worked on all our test units so far.
@pranoj24
How to clean the cache of powermaster
@John p
Settings -> Search for "Power" and it should show up as a system app -> App info -> Storage & cache -> Clear cache and reboot your device.
Also slow charging mode doesn't charging slow.
@pranoj24 Sorry should have been more clear. Can you do a recording where you reset the cache of PowerMaster and then set the time for scheduled charging?
I have the same problem: i've tried to clear the cache and reboot after every new update, but it doesn't function... When i put a time for the schedule charging and then i exit the menu, the time is no more what i setted and it's completely random... I have this problem since day one, and i did the last update today... Also the slow charge is not slow at all: it's hella fast from 0% to more or less 85% like the normal fast charging, and only then it start to slow down till 100%, even if in the description of slow charging it clearly says that it should be a constant slow charging at 10w from 0 to 100, and the "math" graphic on it it's also pretty clear about that... I'm waiting for an update about those problems since day one, like the support told me to do... But i don't know what to do anymore now...
I did this tons of times since day one and it never functioned... I explained all the problems in the previous message
@Gustav_ASUS i clear cache of powermaster also mobile manager still same issue.
I use to face this same issue with my Zenfone 5z even after many workarounds issue was still the same , but this schedule charging only started to work perfectly after factory data reset this is the only way which will fix this issue
I had done factory reset but both slow charging and fast charging dont work at all
Is there any way to fully wipe the software and install full and fresh rogui software again, if there is a way then i will try it
Done it, and nothing changed... It's not a cache or reset problem... I discussed those issues for an entire week with the support and they told me that they had tons of other people claiming the same issues (schedule charging not functioning and slow charge beeing fast above all the others) and they said that it was a problem that could have been fixed only with an update... And now, at least three update after, i still have those problems, like EVERY SINGLE other people i asked about: i asked to more than 10 people with a rogphone 3, and ALL of them have the same issues...
Yea ,i have that too from the begining