Feedback after getting Asus back from Service Center because of Shutdown/Restart.
ZTr00p3r
Level 1
Hello there
Can you guys tell me if after you get your Asus from the Service Center is completely good or if the issue came back after the hardware repair? I'm afraid if the issue is from the software that damage again the new motherboard.
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Lol you can see this. Haha if ur device got problem. Boom nothing to do. Its just that we learned a good lesson from asus 😂😂
It depends on the service centre and where you are located. There have been a few people who had bad experience with service centre. That besides the point, you can only protect yourself by taking measures like taking a picture of your phone prior to taking the phone to service centre. (This is just incase they lose a component like the dust cover, damage around the phone, etc).
Anyway, there's a guy from XDA forum who had successfully been to the service centre and it fixed the shutdown/restart issue:
There's another guy from this forum (as the last post suggests, probably had bad experience - but the ultimate thing is he had the issue fixed by going to the service centre:
The main point to consider if you do take your phone to a service centre is be sure to take a photo of your phone with timestamp so that you can review any damages/loss going to the service centre. If the issue is not fixed, don't complain on here, but continue to go back to the service centre and let them know issue occurs or something else is broken. The more you complain on forums, the more time you are wasting on your warranty.
If you have the option of going in to a service centre (like visiting the building), check to ensure your phone is working when you are there. Plan ahead and decide what you want to quickly test (obviously, don't play a game) - like quickly login and test your camera, air triggers, screen sensativity, etc.
That sucks, I was checking some reviews where I live and its pretty much the same >.<
Thanks , I'm going to do that.
This ronald is oversmart boy. Wannabes
My phone was having same issue.. motherboard was found faulty..now I hv my phone with me for 6-7 days..till now it's working fine..no restart issue..only one issue is slight overheat than before I took it to service center in upper part of phone while charging.. otherwise no issue now..slight overheat may be due to software.. don't knw as such about that
Glad to know your issue is fixed.
he's a BOT.Ignore
I won't call myself oversmart. It is common sense actually. Works with everything else like making sure the clothes you buy fit you before you buy. When you take your car in to a garage to get it fix, you make sure things are working before leaving.
When I brought this phone, before I paid, I get to try out the phone with the sales guy next to me. I had that luxary but I appreciate not everyone will be lucky as me. At the end of day, you should never be too complacent in anything.