Why VOLTE not available in malaysia

[nazrulhamid9]

My asus zenfone 5z have volte but why it doesn't support VOLTE in malaysia . I hope asus will add this feature for next update for zenfone 5z

[Christine_ASUS]

Hi nazrulhamid9
Thank you for your asking. Kindly refer to 4 main requirements below that needs to fulfill to use VoLTE function :
A. The carrier supports VoLTE
B. The carrier supports VoLTE with the model 
C. SIM Card has VoLTE
D. Both side are using VoLTE
Please check with your local carrier first. Thank you.

[nazrulhamid9]

Christine_ASUS

Hi nazrulhamid9

Thank you for your asking. Kindly refer to 4 main requirements below that needs to fulfill to use VoLTE function :

A. The carrier supports VoLTE

B. The carrier supports VoLTE with the model 

C. SIM Card has VoLTE

D. Both side are using VoLTE

Please check with your local carrier first. Thank you.

View post

My carrier supports VoLTE
But why no options to switch on to voLTE setings

I hope asus will bring a new update to enable VoLTE in malaysia . I need this function . Please 🙏 😌

[Christine_ASUS]

Hi nazrulhamid9
Thank you for your reply. Please check with your carrier if it supports VoLTE on ZS620KL or not. As far as I know, no carrier in Malaysia supports VoLTE on ZS620KL. Sorry for any inconvenience it may be caused.