Heavy black crush please replace it

[asifalijaunpur]

I brought my phone on 30 September now it's showing heavy black crush issue I feels shameful having this device in public......

[asifalijaunpur]

ARP_ASUS

Make sure you are on latest software version which is .78, you can check by

Go to setting => About => Software information.

Can you please share the below:

1. Firmware version

2. App to play video (video title where you experience this)

3. Brightness setting 

4. Screenshot 

View post

I have already updated software version .78 ,
The app is YouTube,
Padmaawat : khalibali song...

[asifalijaunpur]

hermantan89

Sure. If u have $799, we will replace u device with a new device.

View post

What about the amount I have paid already to buy this shit phone

[mastervishikh]

Screenshots won't show the problem as screenshot is how the display should project. So on my phone the screenshots look ok, a little low resolution but ok.
You need to click pictures of the screen using another phone if you want to show the problem.

[mastervishikh]

Cpz

Please tell us some basic information before asking for help:

1. Model Name:ROG
2. Firmware Version:
3. Rooted or not:not
4. Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
5. APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.

In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍

I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

ROG 3 suffers from heavy black crush issue

Check this forum, maybe you find some solution