This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Charging stucks on 98%

ZT-5df0c960
Star II
Please tell us some basic information before asking for help:
Model Name: ROG phone 3
Firmware Version: latest
Rooted or not: no
Frequency of Occurrence: last few days
APP Name & APP Version (If your issue relates to the app): battery/ system
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

6 REPLIES 6

ZT-5df0c960
Star II
screenshot-20201015-222619503.jpg
Please check this screenshot as a reference

ARP_ASUS
Community Legend II
Hi gpsk02@gmail.com,
How much time have you check it is stuck at 98% ?
Make sure you are on latest software version which is .78, you can check by
Go to setting => About => Software information.
You can check under safe mode.
Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode.
Factory reset your phone once if this doesn't help.

ZT-5df0c960
Star II
screenshot-20201016-234016172.jpg
I have already mentioned that i have latest one.
Please do confirm.

ZT-5df0c960
Star II
@ARP_ASUS
I have tried in safe mode, with & without schedule charging, with & without slow charging..
Even my primary charging port doesnt work anymore. Charging with that port, screen lights up like there is some current or power fluctuations.
And secondary port got losen. Its not a month yet.