Hey guys. Got my yesterday (512/12gb) but black crush issue here )) should i refund ? Or wait next update .. Please someone help me )
May God be with you
Hm?((( Its mean yes or no ?)
Get your refund as soon as possible.
We are waiting for the fix since last 3 updates (more than 3 months)
And it seems to be hardware issue not a software one. So if you have a chance to refund it. Just do it as soon as possible.
There is no way of Refund now...You have to live with it!!!!!!!!
Its so strange amd rude that no one from ASUS is giving any updates regarding the matter. Plz just fix the camera and screen just that much.
They repeat this evert time and prove that their customers are stupid. Even for rog 2 they never released the accessories in my country and then they released another model ... No accessories this time either. Very bad customer satisfaction. But they don't care. Wish i could refund and buy OnePlus again.
Welcome to join ASUS…😟
Ja już zwracam produkt i będę miał pieniądze 😁 Asus popełnił duży błąd że sprzedał wszystkim zły produkt będą mieć kłopoty jak ktoś wytoczy im sprawę w sądzie... Pozdrawiam wszystkich i good luck all
I talk with support Asus , and they said its hardware issue ... So i m so discus now ..
I've been able to use an app called Screen Balance to help relieve some black crush issues, makes watching youtube and any video media decent enough. Just sucks I have to use a third party app to fix what Asus has yet to do. These are the settings used to help remove most black crush issues.
It's not a fix, it's a workaround which isn't acceptable. Stop promoting an app that doesn't fix it.
As for people telling us it's a "hardware issue" refer to: https://zentalk.asus.com/en/discussion/37061/black-crush-explained-rog3-op-8
It's purely software, the fix is doable but a little complicated and needs some time to implement. Considering the pandemic, it will take some time for Asus to make such as solution.
Aero active cooler, phone cases,twin view dock are sold on Flipkart by the way rest idk
So i got refund .. its sad ... Rly sad.. Cant play on my old phone :( 15 fps every game SAD life ... Hope Asus will fix this black crush ..
Really ? I have been trying for last NINE MONTHS and all they say is coming soon or out of stock. Since the ROG 2 time... F**cking shitty company. Faulty products and morover they cant even supply their own advertised items properly. Would have used some more proper compliments towards ASUS but then this community would ban me then. I am a doctor and this is the worst investment of my life. Rather Shame on me
You can reach out to Flipkart's Twitter handle .. They were very good in handling the refund.. I got mine .. Sooner the better.. Last time I ranted about this issue, I was branded Samsung fanboy . All i did was to highlight the list of issues.. Go ahead with refund ASAP..
I don't think Asus global has any say about our regional Asus india or a 3rd party seller Flipkart in this case
Sadly Asus India is meh :(
You're right. It doesn't "fix" it. Sorry for using such words. But it's a decent "workaround" until Asus fixes the problem. I agree with you it's software related not hardware. I agree it's not acceptable. I want a fix from Asus. But I'm going to keep using it until a fix appears.
This app is usefull for now but this app doesn't eliminate black crush instead this app hides black crush by changing black into grey
Asus does this some thing with brightness more than 50% but this app do the same work in all the brightness level but no matter what we do , brightness below 20% sucks for now , until they fix it
I can be wrong , i am no expert , its just what i observed
Depends who you're talking to. You're making the overall image quality bad for all content instead of just having bad viewing experience with dark content.