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Serious heating issue while charging

talwindersinghc
Rising Star II
Gaming and normal tasks are just fine. But rog 3 is heating up crazy while charging. I even tried it charging with areo active cooler on , still heats up . I'm on latest version .78. I tried resetting the phone . Doesn't help. Only possible way to charge my phone without getting it heated up is to power it off and then charge which is not ideal. Asus need to step up their game to solve all the issues rog 3 is experiencing. Rog 3 should be best sd866+ phone but it turn out its in worst ones.
12 REPLIES 12

ARP_ASUS
Community Legend II
Hi @talwindersinghchahal,
Normal heat in a gaming phone is ok during fast charge, if its unbearable heat,
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

talwindersinghc
Rising Star II
ARP_ASUS

Hi @talwindersinghchahal,

Normal heat in a gaming phone is ok during fast charge, if its unbearable heat,

Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india


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Please re read slowing word to word . Maybe then u can understand what i meant

hank_email_is
Rising Star II
What is overheating? Is it like 38C? If so that is ok, but just feel hot to your hand.
I actually blow a fan to the phone when charging, keeping temperature at 31C
Rog has a good heatsink, you just need something to remove it quickly like a fan

devicentextian
Rising Star II
Phone can heat up to 45 degrees some fast charging phone heat up to 60-70 degrees

KashDaMan
Star I
I would return it if I were you mine is on same version and is not having issues it gets max 33 degrees while charging, it could be a fire hazard due to faulty components