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Upper earpiece Speaker issue in Zenfone 6z

Manan
Star II

‎08-07-2019 11:59 AM - last edited on ‎01-16-2024 12:58 AM by Community Manager

I m using Zenfone 6z and now I m facing a great issue that sometimes my upper earpiece speaker didn't work but when I reset or restart the phone it starts to work now this is happening after the update so please anyone suggest me the solution please I can't restart or reset the device again and again please anyone help me out
24 REPLIES 24

ColorSage
Zen Master I

‎08-07-2019 12:28 PM

I don't have such issues with .174. Standard action in  such cases is to backup all your data and wipe internal storage. It might be just Android things.
0 Kudos

Kris_ASUS
Community Manager
Community Manager

‎08-07-2019 06:22 PM

Hi @Manan
We noticed this issue and the issue is under investigation now.

Manan
Star II

‎08-07-2019 10:19 PM

Hey @ColorSage
I mentioned that I already resent my phone means no internal storage ohk

0 Kudos

Kris_ASUS
Community Manager
Community Manager

‎08-12-2019 01:42 AM

Hi @Manan
We expect to fix this issue in next FOTA.
0 Kudos
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