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Wifi is not working after updating ststem update 16.2017.2009.087

phani_aalur
Star I

Model Name: Asus zenfone max pro m1
Firmware Version: PKQ1.WW_Phone-16.2017.2009.087-20200826
Rooted or not: Not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Wifi
========================================
Unbale to turn on Wi-Fi: After turning on , immediately it turns off by itself, yesterday i updated to the system update 16.2017.2009.087, from than i am facing issue.
also there are other issues like Call volume is not responding to volume down, it too loud (Sounds like Speaker is ON)
i tried SMMI there Wifi test is failing, attached the screenshot.

1 REPLY 1

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India