THE FAST CHARGE DON'T WORK ON ROG PHONE 3

[Zeno]

Please tell us some basic information before asking for help:
Model Name: Asus Rog Phone 3 16 Go
Firmware Version: 17.0823.2008.78
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello,
The fast charge function of my Rog Phone 3 does not work. Since version 0.70.
(Currently it takes me 3 hours to charge from 0 to 100%)
What can i do ?

[Abdullah_Hadi]

i got exact same problem. my phone takes around 3 hours for full charge even though the status shows hypercharge

[Abdullah_Hadi]

have tried with a samsung's fast charger too and even then it shows hypercharge but still takes 3 hours for full charge

[Craven]

Abdullah Hadi

i got exact same problem. my phone takes around 3 hours for full charge even though the status shows hypercharge

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Maybe there's a problem with the power brick or cord? I've had that problem on my Max Pro M1 and the battery charges at a slow rate until i find that sweet spot for the cable so it can charge normally.

[Craven]

Abdullah Hadi

have tried with a samsung's fast charger too and even then it shows hypercharge but still takes 3 hours for full charge

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Nevermind, I just saw this comment after refreshing.

[Zeno]

@Gustav_ASUS Do you have a solution to our common problem ?