ZenFone 5 (ZE620KL) whatsapp video talk bad quality camera

[Baran]

I have asus zenfone 5 ze620kl and it has last system uptade. When i use whatsapp video call my My image quality is very bad it is like i am in underwater. How i fix that issue? Thanks for helping

[Christine_ASUS]

Hi Baran
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information
2. Does the issue appear right after any system/apps' download or update?
3. Does the issue always appear or does the issue appear in any specific internet? Mobile internet or the Wi-Fi?