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Windows update 2004 fails then breaks Screenpad

martincook
Star I
System: Windows 10 Pro
Battery or AC:
Model:
UX581GV-H2001T
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:Windows feature update is now showing in update but fails on installation and then breaks the screenpad. Is there a BIOS update coming to fix this? It is now October some months after this release.
8 REPLIES 8

RAJU_MSC_MATHEM
Zen Master I
martincook
  1. System: Windows 10 Pro
  2. Battery or AC:

Model:

  1. UX581GV-H2001T
  2. Frequency of occurrence:
  3. Reset OS:
  4. Screenshot or video:

========================

Detailed description:Windows feature update is now showing in update but fails on installation and then breaks the screenpad. Is there a BIOS update coming to fix this? It is now October some months after this release.


Windows update 2004 fails then breaks Screenpad
uninstall updated update , see if screenpad works or not . Id worked means dont update. .
write this bug report through Microsoft feedback hub application.

martincook
Star I
I have reverted and it is fixed, but 2004 should not be showing if it breaks the machines. I suggest ASUS remove this from the Microsoft updater.

RAJU_MSC_MATHEM
Zen Master I
martincook

I have reverted and it is fixed, but 2004 should not be showing if it breaks the machines. I suggest ASUS remove this from the Microsoft updater.


View post
you uninstall the application completely from Microsoft store. also write bugreport through feedback hub

davidsmith
Star I
Before you update
Check product compatibility
Run Performance tune-up
Update BIOS
Update Graphics Drivers
Check for updates