THE FAST CHARGE DON'T WORK ON ROG PHONE 3

Please tell us some basic information before asking for help:
- Model Name: Asus Rog Phone 3 16 Go
- Firmware Version: 17.0823.2008.78
- Rooted or not: not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello,
The fast charge function of my Rog Phone 3 does not work. Since version 0.70.
(Currently it takes me 3 hours to charge from 0 to 100%)
What can i do ?
0
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Comments
why you drain your battery to zero? that's bad
I don't drain my battery to zero, that was just for testing.
And the subject is that the "fast charge" does not work, not the "battery drain"...
@Zeno Can you check if you get the same numbers when charging with the device turned off?
@Gustav_ASUS I tried with the smartphone turned off, and even with a different charger.
But nothing has changed.
i got exact same problem. my phone takes around 3 hours for full charge even though the status shows hypercharge
have tried with a samsung's fast charger too and even then it shows hypercharge but still takes 3 hours for full charge
Maybe there's a problem with the power brick or cord? I've had that problem on my Max Pro M1 and the battery charges at a slow rate until i find that sweet spot for the cable so it can charge normally.
Nevermind, I just saw this comment after refreshing.
@Gustav_ASUS Do you have a solution to our common problem ?
have tried both the side port and bottom port but same problem
@Gustav_ASUS waiting for your comments. please help us out
bro I'm also facing same problem hypercharge amd original charger not working after .78 update
No moderator intends to take our problem seriously?
I raised this "problem" since October 04, and no concrete solution has been proposed ...
If "Asus' help" boils down to that, we have fallen very low ...