ROG 3 is stuck at Shutting down screen

abhip1986abhip1986 Level 2
edited November 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3
  2. Firmware Version: LATEST
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I wanted to restart the phone so thought lets switch off and since then it got stuck at Shutting down... screen.

How to reboot it ?

It is currently not getting charging symbol no matter which port you connect (bottom or side)

I tried holding power on + Vol, also tried power on + volum low button but nothing happened.

Phone is not hot but kind of stuck now


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