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I cannot select 4K not 8K to record video

Derimonster
Star I
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3
Firmware Version: 17.0823.2007.58
Rooted or not: NOT
Frequency of Occurrence: since new, had only 6 days
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I cannot see where I can select 4K or 8K video? They only resolution is FH or HD?
Where can I find this option? Or have I bought a fake phone.
At the top I can only select FD or HD?
please can someone help explain?
7 REPLIES 7

Derimonster
Star I
Have I been sold a broken phone. If so, then I would like a refund.

Derimonster
Star I
There is no 8K, has ASUS been modelling mis-selling their ROG Phone 3. Isn't this false advertising.

Gustav_ASUS
Community Legend III
@Derimonster Sorry for the late reply,
Has this been fixed for you in 2008.78 ? If not, try clearing the storage and cache of the camera app:
Long-press app icon -> App info -> Storage & cache -> Clear both and reboot your device.