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Developer mode crash update .78 (BUG)

p_o_dupuis
Star II
Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version: .78 WW
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Developer mode crash on the latest update .78 for the rog phone 3.. I try to reboot the device but nothing work.


@Anders_ASUS @ARP_ASUS
6 REPLIES 6

Anders_ASUS
Hall of Fame III
Humm, could you please test to reboot into safe mode? You get this option by holding the power button and then long press Power off
Once you're in safe mode, see if you can enter developer options and turn it off. Restart your phone and see if you can enter dev options. Turn it back on, exit and enter again. Restart your phone and enter again. If you still experience that it crashes after this, then we need to log your device

p_o_dupuis
Star II
Anders_ASUS

Humm, could you please test to reboot into safe mode? You get this option by holding the power button and then long press Power off

Once you're in safe mode, see if you can enter developer options and turn it off. Restart your phone and see if you can enter dev options. Turn it back on, exit and enter again. Restart your phone and enter again. If you still experience that it crashes after this, then we need to log your device


View post
I fixed my issue by flashing the stock rom directly to my phone. Your methode didn't worked for me. Not sure what caused the problem but now it working great.

Thank you!

p_o_dupuis
Star II
Hey @Anders_ASUS! The problem came back but I found the issue! I have a galaxy active 2 (smartwatch) and galaxy buds+ (wireless earbuds) and when my galaxy buds+ are connected to the phone, the developer mode is crashing! If I disconnect them, the settings for developer mode will work great.

p_o_dupuis
Star II
I can confirm that it is a problem with bluetooth devices that make crash the developer mode page. Let me know @Anders_ASUS if you need video of the problem or anything else.