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MPM1 A10 V432 *Sound problem will never solve.

deepsaharoy7766
Star II
The problem with asus is..that they would never be able to solve the sound problem . U have to choose either headphone or speaker, Previous update 429 has good and loud speaker sound but headphone sound was trash,Now they improved the headphone sound and speak is now low and bass less. Same thing happened in pie . So its better not to rise ur hopes.
27 REPLIES 27

Christine_ASUS
Community Legend II
Moved from mihirkumarghosh2 /Very low sound output/
In 429 the loudness of speaker and headphone output was awesome but in this 432 update loudness decreased 75%.can't even hear the ringtone in crowd.
======================================================================================
Hi mihirkumarghosh2
Thank you for your asking. First of all, please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Second, kindly refer to the reply above, I will forward the information of MPM1 A10 V432 volume in speaker and earphones to the relevant department. Last, I just tested ringtones between V429 and V432, the ringtone volume of both version are the same. Kindly check
1. Settings>Sound>Ring volume
2. Remove the phone case
3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
4. Please check on SMMI test : Calculator> type ".12345+=">SMMI TEST>Single Test>Speaker Test
If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

sujanjsr0
Rising Star II
Christine_ASUS

Moved from mihirkumarghosh2 /Very low sound output/

In 429 the loudness of speaker and headphone output was awesome but in this 432 update loudness decreased 75%.can't even hear the ringtone in crowd.

======================================================================================

Hi mihirkumarghosh2

Thank you for your asking. First of all, please avoid overlapping thread or message, which may disturb the mods and the users to solve the issue. Second, kindly refer to the reply above, I will forward the information of MPM1 A10 V432 volume in speaker and earphones to the relevant department. Last, I just tested ringtones between V429 and V432, the ringtone volume of both version are the same. Kindly check

1. Settings>Sound>Ring volume

2. Remove the phone case

3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

4. Please check on SMMI test : Calculator> type ".12345+=">SMMI TEST>Single Test>Speaker Test

If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/

If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs


View post
Sir earphone Sound is not good in A10 V432 bass is very low. In Android 9 Version WW_16.2018.2003.60 earphone sound quality was awesome .

Christine_ASUS
Community Legend II
Hi sujanjsr0
Thank you for sharing your concern. As I mentioned above, I had tested A10 V432 before it rolled out, and the bass performance of A9 V087 and A10 V432 are approximately the same. I even tested with two devices side-by-side to make the result more accurate.

dibyarupprk2011
Rising Star II
Christine_ASUS

Hi sujanjsr0

Thank you for sharing your concern. As I mentioned above, I had tested A10 V432 before it rolled out, and the bass performance of A9 V087 and A10 V432 are approximately the same. I even tested with two devices side-by-side to make the result more accurate.


View post
Approximately same has much difference.. those of us having this device as primary know the pain.. 🙂

RadeonPS
Rising Star II
dibyarupprk2011

https://zentalk.asus.com/en/discussion/comment/120148#Comment_120148

Approximately same has much difference.. those of us having this device as primary know the pain.. 🙂


View post
Base of the last stable pie was better than v432. I listen to music via Spotify and alson downloaded ones with high bitrate. V432 has sound better than v429 but still not good enough. Icepower app doesn't seem to be a good one i uninstalled it via adb , the sound and bass is back to awesome.

screenshot-20200930-192207-7e2.png
screenshot-20200930-192246-7e2.png
ICEsound Service is the one i uninstalled via adb and didn't bother with the other one.
Do give adb uninstall of this a try.