A couple of issues encounter (indonesia retail product that just launch two days ago)
Ogghy
Level 2
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: .70
- Rooted or not: Not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Well.. it's really unfortunate for the developer team to seeing you guys messed up a lot with this phone release. it feels like let down and grows a really bad case of disappointment to me and the other cosumer. you guys just like single handedly giving your own consumer a trust issues,
okay anyway there's a lot of problem i encounter, like A LOT in a span of TWO DAYS. and it's a freaking flagship phone dude lol c'mon you can do better than this xD okay so here's the problem
- I tried my phone before update to check if there's any black crush issue on the screen.. and yeah it's visible in the lowest brightness (0-30%). and then i updated the firmware into .70. it's improves a lot in the lower brightness but the crush appears on the medium brightness like 45% - 50%. is it called and improvement ? nope it's called epic fail.. miserably
- Green tint it's annoying, can you guys removes it, like legit ? i can't even notice any green tint in the new lenovo legion phone at all.. and it's using the same amoled with 144hz. weird huh ?
- My second sim is not working and it says (sim 2 is not allowed) my second sim is working on my other phone but not in my rog 3 for some reason.. and funny enough, everytime i turn on the sim 2, the sim 1 isn't working too. and when i turn the second sim off.. the first sim is turned on again. what the f*ck ?
- Ram usage is so big compare to Rog phone 2 (even with all app closed)
that's all.. i just burned my 10mil for a failure product.
hope you can fix that things all in the next update immediatelly specifically in my country indonesia. because there's a lot of human buying your product and feel disappointed in just a couple of days.
oh by the way i just want to know if it's safe to upload the bug report in here ? because it says that there's a sensitive information inside. what do you think ?
Comments
Hello, be reasonable. Your country is not the only one buying their product. To expect to fix immediately in the next update is laughable.
Just laugh and mind your own business, dude. Because i don't need your comments about it lol.
Dear Asus Team,
Hi, i face the same issue with ogghy. Just get this phone yesterday. Have update with last software. Try another simcard. Reset network, factory reset and other. Still not working.
If i use 2 sim card.: No 4G, no service, just blank
But it was okay if i just use 1sim card
No reply from the admin yet. Lol
i fell you bro my phone get 45C just updating app (wtf)
sim 2 is not allowed after i update to 17.0823.2008.78
dear asus i work hard for this phone and yet i got this ....please fix this i have to work using both sim
It's actually the second time i created a thread in this forum. The first one is on the rog phone 2 forum, yep as you expected, there's no moderators reply to my post whatsoever. And this is the second time that they being deaf on this site. Bad move.
Gonna summon it then
@ARP_ASUS @Anders_ASUS @Gustav_ASUS
Can you guys respond and give us some bright side over this probs ? Thanks
i already summon them but no answer
https://zentalk.asus.com/en/discussion/36782/problem-network-sim-card-1-2-after-update-17-0823-2008-78#latest
9.999.999 its full of hardwork to buy this phone
Same problem here, i bought it from erafone and unboxing the phone 3 times already. The third one still got the problem. Sim 2 not allowed and make sim 1 and 2 go offline (no signal), when i turn it off sim 1 seems normal. When i changed my sim 2 to sim 1, sim 2 for mobile data just reach 3g and cant reach 4g.
same simcard issue here. already asking for a refund to the local distributor
compared to ROG phone 2, this version running out of battery faster.
and also heating from light usage like browsing instagram feed, and surfing on chrome.
cmon ASUS? u wanna change into ASU?
Sorry about the late reply guys. I've been occupied with some other stuff. I will send you all a PM with instructions on how to log your devices so we can see why this is happening. Thank you for your help!
@Anders_ASUS please pm me too, i have the same problem about mm sim 2 not allowed
I dont know how to fix this problem
Please help me 🙏
@Anders_ASUS please PM me too, I have the same issue sim card 2 not allowed.
@Ogghy, is yours fixed yet?
Hello @Anders_ASUS please also PM me. I have exactly the same issue as them above
Not fixed yet.. crazy that this phone had a lot of issues in DAY ONE Release. For a flagship phone i think it's kinda stupid that this thing happen.
@Ogghy, my problem have been solved, my sim 2 is working now, the root of problem is from kementrian perindustrian, my dealer contacted kemenperin and request for re-register sim 2 IMEI, and wait for 5days -2weeks depends on the queue, and problem solved.