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fast charging is not working

Please tell us some basic information before asking for help:
Model Name: asus rog phone 2
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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5 REPLIES 5

plz help me out

fast charging is not workin in bottom port

Vableme
Rising Star II
praveenkumar8860

fast charging is not workin in bottom port


View post
Bad port? Get it fixed.
Battery Care? Turn it off.

ARP_ASUS
Community Legend II
Hi praveenkumar8860,
Please try below:
If not update make sure to be on latest firmware.
Check if the same charger is charging other phone quickly
Run the phone under safe mode or Factory reset once:
Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
If Nothing works, you can either for an update or visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india