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Rog phone 2 battery and heating problem after updating

vencih
Star I
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 2
Firmware Version: 17.0240.2009.47-0
Rooted or not: NO
Frequency of Occurrence: Constantly
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

3 REPLIES 3

vencih
Star I
Hi
Ifter updating my phone to the latest rom - 17.0240.2009.47
I have the following problem:
Cpu stuck on maximum frequency at 2.95 mhz
The phone over heats and the battery drain much faster.
Questions:
Can i use my phone till next update or will be damaged?
When will be update to fix this issue?
And the last question is WTF ASUS?

ronald1985
Community Legend I
vencih

Hi

Ifter updating my phone to the latest rom - 17.0240.2009.47

I have the following problem:

Cpu stuck on maximum frequency at 2.95 mhz

The phone over heats and the battery drain much faster.

Questions:

Can i use my phone till next update or will be damaged?

When will be update to fix this issue?

And the last question is WTF ASUS?


View post
To the suggestions (and the main post for this problem)
You can find some useful suggestions from here in the below post to help minimise the effects of the problem. I would still recommend trying to minimise the problem rather than using the phone as it is. (For example, if you are playing games for a long period of time)
jasonwch

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)

  1. CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
  2. Temperature goes high
  3. Battery drain quickly
  4. "Android System" also taking all battery usage from Battery page

What I observed:

  1. From running processes, "Google Play Service" always show up, which not the case in old firmware

What I've tried to fix:

  1. Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time

There may be something wrong on this?


High temperature / CPU usage / battery drain on 2009.47
Update next week confirmed by moderator:
The next update according to moderatorshere is next week.
Swaraj

So when will asus send fota fix for current cpu spike n battery drain

October? November? December? Or no updates 🙂

And why is a9 battery optimisation better than a10?

U can optimize it just like a9 but my guesses are u r so concerned about ur newly launched model rog 3 n r being lazy enough to optimize battery n stabilize a10 like a9.

I need everyone to cooperate with each other n stop demanding extra features for now n request mods to relay msg on developer to fix existing bugs n make it smoother like a9 n then only try adding features bcuz whenever u add features n fix bug of 1 issue, the other bug appears... so better way focus on optimization n stabilization asus @CH_ASUS @Anders_ASUS @LP @LP_ASUS


Next Update?

Butterfly2020
Star I
Yes I have observed the same above... my phone is heating..battery is draining faster than normal and is taking a long time to charge