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Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: WW 17.0823.2008.70
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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When I activate slow charging option in setting and connect the phone to the 30W charger, it still shows "hyper charge" in the bottom part. But if I use the 12W charger from my iPad mini, it shows only "charging", and if I use a 20W charger ir shows "fast charging". This means the option is broken and it is not really charging at 10W with the 30W charger.
Model Name: ROG Phone 3
Firmware Version: WW 17.0823.2008.70
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I activate slow charging option in setting and connect the phone to the 30W charger, it still shows "hyper charge" in the bottom part. But if I use the 12W charger from my iPad mini, it shows only "charging", and if I use a 20W charger ir shows "fast charging". This means the option is broken and it is not really charging at 10W with the 30W charger.
@Anders_ASUS @Saifuddin @siddhumohankumar
@gananadeep3 @richmondcuevas @hank_email_is @John LawrenceLawrenceLawrenLawrence
Folks... looks like .70 update fixed slow charging not working issue, but lock screen still shows hyper charge.
My ROG 3 updated to .70 latest FOTA and I can see that slow charging actually working. I used side usb port for charging the device with bundled Asus charger got with the device in India.
If you see below screenshot of accubattery app, the charging on yday for 1h 19min took device from 22% to 90% with slow charging set to OFF. Today it took 1h 23 min for device to go from 3% to 44% with slow charging set to ON.
@gananadeep3 @richmondcuevas @hank_email_is @John LawrenceLawrenceLawrenLawrence
Folks... looks like .70 update fixed slow charging not working issue, but lock screen still shows hyper charge.
My ROG 3 updated to .70 latest FOTA and I can see that slow charging actually working. I used side usb port for charging the device with bundled Asus charger got with the device in India.
If you see below screenshot of accubattery app, the charging on yday for 1h 19min took device from 22% to 90% with slow charging set to OFF. Today it took 1h 23 min for device to go from 3% to 44% with slow charging set to ON.
KKPMine charging from 21 to 45 in just 15 min with slow charging enabled@Anders_ASUS @Saifuddin @siddhumohankumar
@gananadeep3 @richmondcuevas @hank_email_is @John LawrenceLawrenceLawrenLawrence
Folks... looks like .70 update fixed slow charging not working issue, but lock screen still shows hyper charge.
My ROG 3 updated to .70 latest FOTA and I can see that slow charging actually working. I used side usb port for charging the device with bundled Asus charger got with the device in India.
If you see below screenshot of accubattery app, the charging on yday for 1h 19min took device from 22% to 90% with slow charging set to OFF. Today it took 1h 23 min for device to go from 3% to 44% with slow charging set to ON.
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Before update mine was working fine but after .70 update mine wasn't working
