Zenfone 5z Camera Not FOCUS

[Yulius_Mai]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only

[bcteh]

Give a few soft knock on top front LCD side, of the camera to get the focus back working again as temporary solution.
I read it happened to Samsung as well, it is bug from Google ?

[pradish_be13]

Hello @Christine_ASUS ,
Same issue happened, need your prompt support.
I will share you the required details.
Thank you.

[jayeshd965]

Everyone report this issue on twitter tag @ASUS and @ASUSindia #asusfixthecamera

[1947msr]

jayeshd965

Everyone report this issue on twitter tag @ASUS and @ASUSindia #asusfixthecamera

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Also who are experiencing camera problem, post blurred photos on zenfone 5 photo thread

[Zenfone5Z_custo]

Christine_ASUS

Hi Ascientist

Please check your inbox.

Hi vivekjoshi11

Thank you for your asking. Please check your inbox and provide me essential information.

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@Christine_ASUS I am also facing this issue. Tried all the suggestions even pho e reset but still have issue. Please help.