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After updating ROG phone 2 to the latest update, battery draining very fast and phone is heating up.

Dr_Ram
Star I
Please tell us some basic information before asking for help:
Model Name: ROG phone 2
Firmware Version: 17.0240.2009.47
Rooted or not: NO
Frequency of Occurrence: Repeated
APP Name & APP Version (If your issue relates to the app): NIL
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After updating phone to the latest Android 10, it is heating up more. Even if the phone is kept idle the temperature is very high. Also "Android system" is draining all the battery if the phone is kept idle.
Everything is fine just 3 days back. this is all happening after the latest update.
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8 REPLIES 8

jfkeiuxje
Rising Star I
disable google play

Not applicable
IRONHIDE

https://zentalk.asus.com/en/discussion/comment/117870#Comment_117870

What do you mean by stabilize?. im not quite sure why there is that kind of circumstance that needs stabilization. and i dont think you need to go to service center just because of that. we updated to the latest update and this issue pops up so technically it is more of the latest update that cause this issue am i wrong?


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No point of explaining this to mods, their only dialogue is "wait few days for it to magically get fixed" or " visit service center". Check all posts where mods replied and prove me wrong. They never fixed an issue or helped with one.

bmb8mrb
Star II
Melqui

https://zentalk.asus.com/en/discussion/comment/117882#Comment_117882

Same here. Tested with latest Play Store and Play Services beta and no change, bugged. Only solved downgrading firmware to 17.0240.2007.27.


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How do you downgrade? I downloaded the zip folder, put it in root but it's not picking it up when I restart my phone. What else do I need to do? Is it because the version number is older (before) that previously installed? Please advise @Melqui

Gustav_ASUS
Community Legend III
Please use this thread for any further discussion about this topic: https://zentalk.asus.com/en/discussion/36275/high-temperature-cpu-usage-battery-drain-on-2009-47#lat...
I'm closing this one so we can focus all feedback to one thread.